STEP 1: Click "AOL Keyword". Type "preferences" when prompted. Hit "Go".

STEP 2: Click on "Internet Properties (WWW)".

STEP 3: Click on the "Security" tab.

STEP 4: Move security switch to "Low".

STEP 5: Click "Yes" to accept settings.

AOL users Minimize AOL, use the desktop Internet Explorer If problems persist follow the instructions for Internet Explorer below.